Privacy Policy

Last updated: January 2024

We take your privacy seriously. Here's the straight talk on how we handle your info.

Who We Are

We're Jade Phyr Quinthor Architecture, based in Toronto. We design sustainable buildings and work on urban planning projects across Canada. When you reach out to us or use our site, we collect some information - and honestly, we think you should know exactly what happens with it.

Our office is at 1247 Queen Street West, Suite 304, Toronto, ON M6K 1L6, Canada. Feel free to call us at (416) 555-0847 if you've got questions about any of this stuff.

What Information We Collect

Look, we're not trying to build a database on you or anything. We only grab what we actually need:

  • Contact Details: Your name, email, phone number when you fill out our contact forms or send us project inquiries
  • Project Info: Whatever you share about your building project, site details, budget ranges, timelines - the stuff that helps us understand what you're looking for
  • Website Usage: Basic analytics like which pages you visit, how long you stick around, what device you're using. Standard web stuff, really
  • Correspondence: Emails, meeting notes, design feedback - basically the paper trail of our working relationship

We don't collect sensitive financial data or anything beyond what's relevant to architectural services. That's not our style.

How We Use Your Information

Here's what we actually do with your data:

Project Work: Obviously, we use your contact info and project details to do the actual work you're hiring us for - designing buildings, consulting on sustainability, planning spaces, all that good stuff.

Communication: We'll email or call you about your project, send updates, schedule meetings, share design concepts. Pretty standard professional communication.

Improving Our Services: Website analytics help us understand what people are interested in - maybe everyone's checking out our heritage restoration page, or sustainable design is getting lots of attention. Helps us know what to focus on.

Legal Stuff: Sometimes we gotta keep records for regulatory compliance, building code documentation, or contractual obligations. It's just part of doing business in the architecture world.

We're not selling your info to marketing companies or spamming you with newsletters you didn't ask for. That's just annoying, and we're not about that.

Who We Share It With

We keep things pretty close to the chest, but there are a few situations where we share information:

  • Project Partners: Engineers, contractors, consultants we work with on your project. Can't build a sustainable building without talking to the sustainability engineers, y'know?
  • Service Providers: Web hosting companies, email services, cloud storage - the behind-the-scenes tech that keeps our practice running
  • Legal Requirements: If we're legally required to disclose something (court orders, regulatory bodies, that kind of thing), we'll comply. But we're not gonna hand over your info without good reason
  • Business Transfers: If we ever sold the practice or merged with another firm (not planning on it, but you never know), your information might be part of that transition

We don't just hand out client information to random third parties. Your project details and contact info stay within professional circles where it's actually needed.

How We Protect Your Data

We take reasonable precautions to keep your information secure. Our website uses SSL encryption, we've got password-protected systems, and we limit who on our team can access client data.

That said, let's be real - no system is 100% bulletproof. We do our best with industry-standard security measures, but we can't guarantee absolute security. It's just the nature of digital information.

If there's ever a data breach that affects your information, we'll let you know promptly and tell you what happened. Transparency matters.

Cookies and Tracking

Yeah, we use cookies - not the edible kind, unfortunately. These are small files that help our website function properly and give us basic analytics.

What we track: Page visits, time on site, general location (like what city you're browsing from), device type. It's all anonymous aggregate data that helps us understand how people use our site.

You can disable cookies in your browser settings if you want. The site will still work, though some features might be a bit clunky. Most browsers these days make it pretty easy to manage cookie preferences.

Your Rights

Here in Canada, you've got some solid privacy rights under PIPEDA and provincial laws:

Access: You can ask us what information we have about you. We'll send you a copy, no problem.

Correction: If something's wrong or outdated, let us know and we'll fix it.

Deletion: Want us to delete your information? We can do that, unless we're legally required to keep it (like project documentation for building code purposes).

Opt-Out: Don't wanna receive our emails? Unsubscribe anytime. We won't take it personally.

Portability: Need your data in a usable format? We can provide that.

To exercise any of these rights, just shoot us an email at info@jadephyrquinthor.info or give us a call at (416) 555-0847. We'll get back to you within a reasonable timeframe - usually a couple weeks max.

How Long We Keep Your Information

We don't hang onto your data forever. Here's the general timeline:

  • Active Projects: Throughout the duration of our working relationship, obviously
  • Completed Projects: Usually 7-10 years after project completion, mainly for legal and professional liability reasons. Architecture projects have long lifespans, and sometimes issues come up years later
  • Inquiry Data: If you contacted us but we didn't end up working together, we'll typically delete that info after a year or two unless you've asked us to keep you updated
  • Website Analytics: Aggregated data might stick around longer since it's anonymous and helps with long-term planning

When we do delete information, we make sure it's properly removed from our systems, not just sitting in some backup somewhere.

Third-Party Links

Our website might link to other sites - maybe suppliers we work with, building product manufacturers, or relevant resources. We're not responsible for their privacy practices though.

If you click through to another site, you're playing by their rules. Check out their privacy policies if you're concerned about how they handle data.

Children's Privacy

Our services aren't directed at kids under 13, and we don't knowingly collect information from children. If you're a parent and think your kid has given us information, let us know and we'll delete it. Architecture websites probably aren't that exciting for kids anyway, to be honest.

Changes to This Policy

We might update this privacy policy from time to time - maybe laws change, or we add new services, or we realize we should clarify something.

When we make significant changes, we'll update the "Last updated" date at the top and might send an email to active clients. For minor tweaks, we'll just update the page.

It's worth checking back occasionally if you're curious about how we're handling things. We try to keep it straightforward and honest.

International Data Transfers

We're based in Canada and primarily work with Canadian clients. Most of our data storage and processing happens within Canada, where we've got pretty decent privacy laws.

If we ever need to transfer data internationally (like working with an overseas consultant on a project), we'll make sure appropriate safeguards are in place. But generally, your information stays in Canada.

Questions or Concerns?

If something in this policy doesn't make sense, or you've got concerns about how we're handling your information, just reach out. We're happy to talk it through.

Email: info@jadephyrquinthor.info

Phone: (416) 555-0847

Mail: 1247 Queen Street West, Suite 304, Toronto, ON M6K 1L6, Canada

We're architects, not lawyers, so we've tried to write this in plain language. But if you need formal legal advice about privacy stuff, you should probably talk to an actual lawyer.